Novell ZENworks Configuration Management 11.2.3(a) System Update
Novell ZENworks Endpoint Security Management
Novell ZENworks Full Disk Encryption
Novell ZENworks Patch Management
This has been seen mostly when Oracle db and/or db server is not set to English locale settings.
ZCM 11.2.3(a) system update zone-wide pre-install actions fails with an error ORA-01882 timezone region not found
This is fixed in version 11.2.4 - see KB 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7012027
Workaround: if it is not possible to upgrade to
ZCM11.2.4 at this time, in the interim, Novell has made a Patch available
for testing, in the form of a Field Test File (FTF): it can be obtained
at https://download.novell.com/Download?buildid=8dsjH7lC_cY~ as "ZCM 11.2.3a fix for Zone-wide pre-install actions fail on updating Oracle db - see TID 7012196". This patch can be used to fix a failed upgrade, or to prepare before an upgrade to avoid the problem happening.