Python and glibc errors when running 2012 install script

  • 7012184
  • 23-Apr-2013
  • 16-Oct-2014

Environment

Novell GroupWise 2012
SUSE Linux Enterprise Server 10
SUSE Linux Enterprise Server 11

Situation

Running the install script results in python errors and the install crashes.
One such python error may look like "*** glibc detected *** ./python/bin/python2.3: corrupted double-linked list: 0x08358f80 ***
Install hanging or locking up
Server install crashes.\

Resolution

Updated - June 11th 2013 - The install script for GroupWise Windermere has been completely reworked, and should not be a issue.

Workarounds:
Don't download and extract the install to /root/, do it in another directory.
Try chmod 777 * -v -R on the install files.
Use the ll command to check ownership, may need to use chown root:root *  -R -v on the install files as well.
If that still doesn't work, running the install from a putty session will force the install into a text only mode, which should work or ./install --text

Additional Information

Make sure there are no spaces in the path name.

From the /root directory, try deleting the .Xauthority file, and verify that the .ICEauthority has correct ownership of root.  Logout and back in.  The .Xauthority will be recreated when it's needed.

Additional information can be gathered to submit to Novell Technical Support or Novell Development, by collecting output from install script.  To do this, from the install directory change to the gwinst directory first, then at the command prompt type: bash -x ./install.sh.  This will cause a lot of output to be dumped into the command prompt.  Be aware that the buffer will fill up fast, so information may need to be copied frequently.

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