ZCM11.2.3a: System Update fails with "1619" error on MSI

  • 7012125
  • 11-Apr-2013
  • 11-Apr-2013


Novell ZENworks Configuration Management 11.2 System Update
Novell ZENworks Endpoint Security Management 11.2


During upgrade of a ZCM agent to version 11.2.3a, MSI packages may fail, and in the log, it can be seen that the failure was due to MSI error 1619 "This installation package could not be opened."

e.g., ERROR;MSI_INSTALL_ERROR;novell-zenworks-zesm-,1619


Workaround: redeploy the System Update to the device, and it should succeed


Reported to Engineering