ZCM 11.2.3: Generic message displayed when using a shutdown/reboot and the prompt contains braces {}

  • 7012015
  • 23-Mar-2013
  • 28-Oct-2013

Environment

Novell ZENworks Configuration Management 11.2.3 ZENworks Control Center - ZCC

Situation

When using a shutdown/reboot action in a bundle, or a Quick Task to shutdown/reboot a device, if the prompt contains any text in braces (also known as "curly brackets"), such as
We will reboot your PC in {0} seconds
then the specified prompt is not displayed, and the shutdown/reboot message defaults to the generic message.

Resolution

This is fixed in version 11.2.4 - see KB 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7012027

Workaround: if it is not possible to upgrade to ZCM 11.2.4 at this time, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=s5zcEae9xcI~ as "ZCM 11.2.3a Monthly Update 1 - see TID 7012025". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.

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