Environment
Novell ZENworks Configuration Management 11.2 Inventory
Novell ZENworks Asset Management 11.2
Novell ZENworks Asset Management 11.2
Situation
A device inventory details show a strange value for the user login
name.
Inventory details show a user name which does not correspond to any actual user login.
Inventory details show a user name which does not correspond to any actual user login.
Resolution
This is working as desired.
Cause
If the inventory collector runs at times when no user is logged-in
to a device, it collects the device local so-called PrimaryOwnerName information from Windows
as login name, which might not reflect an actual user name.
Additional Information
The PrimaryOwnerName information is
recorded in the Windows registry value:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\RegisteredOwner
This is the device owner information inserted on Windows install.
The following command can be executed on the Windows command line to manually read the PrimaryOwnerName value:
wmic computersystem list brief /format:list
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\RegisteredOwner
This is the device owner information inserted on Windows install.
The following command can be executed on the Windows command line to manually read the PrimaryOwnerName value:
wmic computersystem list brief /format:list