Cache login fails when zenworks services are down

  • 7011971
  • 18-Mar-2013
  • 24-Mar-2013

Environment

Novell ZENworks Configuration Management 10.3 Authentication
Novell ZENworks Configuration Management 11 Authentication
Novell ZENworks Configuration Management 11.1 Authentication

Situation

After the ZCM 10.3 system update, cache login no longer functions when ZENworks services are down.
If the server is disconnected from the network entirely, then cache login is successful.
It only happens if the ZENworks services are shut down.

Resolution

This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support

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