ZCM 11.2.3: Export of (All) data only exports currently-visible data

  • 7011968
  • 18-Mar-2013
  • 28-Oct-2013

Environment

Novell ZENworks Asset Management 11.2.3
Novell ZENworks Configuration Management 11.2.3 Inventory

Situation

Since upgrading to ZCM 11.2.3, when exporting data from Custom Inventory reports, only the currently-visible data is exported when clicking on "Excel(All)", "CSV(All)" or "PDF(All)"

Resolution

This is fixed in version 11.2.4 - see KB 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7012027

Workaround: if it is not possible to upgrade to ZCM 11.2.4 at this time, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=s5zcEae9xcI~ as "ZCM 11.2.3a Monthly Update 1 - see TID 7012025". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.

Workaround: if it is not possible to upgrade to ZCM 11.2.3a Monthly Update 1 at this time, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=hGn-vRec0UY~ as "ZCM 11.2.3a fix for six reporting problems". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.


Workaround: it is possible to export each page in turn and combine manually

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