ZENserver not listening on 443 after zenserver restore to new path

  • Document ID:7011912
  • Creation Date:11-Mar-2013
  • Modified Date:11-Mar-2013
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks Configuration Management 11.2

Situation

After using the disaster recovery to replace a primary server with a new primary server, zman zenserver-restore does not fix up some xml file paths.  This results in the zenserver service not listening on port 443.  Can't bring up ZCC.

Resolution

Stop the zen services.  Modify the following files on the destination server to fix the paths:
 
%ZENWORKS_HOME%\conf\zenworks_database.conf
%ZENWORKS_HOME%\conf\security\caConfig.xml
%ZENWORKS_HOME%\conf\security\serverConfig.xml
%ZENWORKS_HOME%\share\tomcat\conf\server.xml
%ZENWORKS_HOME%\share\ats\catalinabase\conf\server.xml
 
Changing for example:  c:\program files\novell\zenworks to c:\program files (x86)\novell\zenworks