Windows stops at the pre-desktop screen after applying SP3 if AutoAdminLogon is enabled

  • Document ID:7011894
  • Creation Date:07-Mar-2013
  • Modified Date:25-Sep-2013
    • Micro Focus Products:
      Client for Open Enterprise Server (Novell Client)

Environment

Novell Client 2 SP3 for Windows 8
Novell Client 2 SP3 for Windows 7
Novell Client 2 SP3 for Windows Server 2012
Novell Client 2 SP3 for Windows Server 2008 R2

Situation

After applying SP3, if the Windows 7 PC has been configured to use Windows-Only AutoAdminLogon, the PC hangs at the pre-desktop.  The only option is to shut it down or put it to sleep using the red 'Shut Down' or 'Shut Down Options' button in the lower right corner of the desktop.

Resolution

This is fixed in Novell Client 2 SP3 for Windows (IR3) and later available from https://download.novell.com

Additional Information

To duplicate:

Install Windows 7 PC with the Novell Client 2 SP3 and configure AutoAdminLogon using the documentation at https://www.novell.com/documentation/windows_client/windows_client_admin/data/barbsml.html