ZCM FDE using PBA does not support 3rd part IDE drivers

  • 7011865
  • 01-Mar-2013
  • 07-Aug-2013


Novell ZENworks Full Disk Encryption


ZCM Full Disk Ecrpyion FDE  does not support 3rd party IDE drives when using Preboot Authentication PBA.
Symptoms could include, DVD or CDROM drive disapearing.


The IDE driver can be deterained and or removed from  the windows Control Panel |  Hardware and Sound |Device Manager |  expand IDE ATA/ATAPI Controlers. 
The windows default driver will display as Standard ACHI 1.0 Serial ATA Controler.
To disable a third party driver from the device manager do the following.
  1. Go to properties of the driver
  2. Choose the uninstall button
  3. Check the box to uninstall the driver.