ZCM 11.2.x installs / System Updates (SU) fail at 9x% every time - java process hangs and has to be manually killed

  • 7011841
  • 26-Feb-2013
  • 09-May-2013

Environment

Novell ZENworks Configuration Management 11.2.1
Novell ZENworks Configuration Management 11.2.2

Situation

ZCM 11.2.x installs / System Updates (SU) fail at 9x% every time - java process hangs and has to be manually killed.
ZCM GUI install will not continue.

Status

Reported to Engineering

Additional Information

SYSTEM-UPDATE.LOG for last seemingly successful install or SU:
 
Line 1773: ERROR;ERROR_STARTING_PROCESS;/opt/novell/zenworks/bin/novell-zenworks-configure,The exit code of the process did not match with success codes.;null
Line 1774: DEBUG;;;An error occured during command execution...details should have already been logged
"

Feedback service temporarily unavailable. For content questions or problems, please contact Support.