VBScript runtime error '800a0046' when opening the report viewer

  • 7011832
  • 25-Feb-2013
  • 25-Feb-2013


AppManager 7.0.x
AppManager 8.0.x


When trying to access the reportbinder.asp through the Web Report Viewer the user may encounter an error. This error is as follows:

Microsoft VBScript runtime error '800a0046' Permission denied: 'CreateObject' /amreports/ReportTree.asp, line 76

The user may also encounter the following errors within the IIS logs:

W3SVC1 GET /amreports/reporttree.asp |76|800a0046|Permission_denied:_'CreateObject' 80 domain\user {browser ver} 500 0 0


The user accessing the website has been authenticated via NT authentication and is unable to execute a procedure within the reporttree.asp. The user accessing the page will need NTFS permissions to the directory hosting the asp page.
The directory is located at: C:\Program Files\NetIQ\AppManager\web\ by default.


This is caused when the user executing the ASP page does not have NTFS permissions to the C:\Program Files\NetIQ\AppManager\web\ directory.