Terminal Services connection loads to a blank screen

  • 7011829
  • 22-Feb-2013
  • 22-Feb-2013

Environment

Novell ZENworks Configuration Management 11.2
Microsoft Windows 2008

Situation

When the Terminal services login takes place windows paints the blue background, nothing else displays on the screen.
Enter the task manager by typing Ctrl+ Alt+ End. The processes tab will not show explorer loaded.

Resolution

This issue has been reported to engineering
 
Workaround:
 
1. At the blank screen enter the task manager by typing Ctrl+ Alt+ End.
2. Start explorer.exe by clicking on File | New Task | type explorer.exe
The desktop will load and the session will appears to load properly.

Status

Reported to Engineering

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