Environment
Novell ZENworks Configuration Management 11.2
Novell ZENworks Endpoint Security Management 11.2
Novell ZENworks Endpoint Security Management 11.2
Situation
When Citrix attempts to update inventory, the error
Failed to create path v:\windows\system32\drivers{4bb8218c-aebf-4113-882f-b10ae15c8}
is seen
Failed to create path v:\windows\system32\drivers{4bb8218c-aebf-4113-882f-b10ae15c8}
is seen
Resolution
This is fixed in version 11.2.2 - see KB 7010757 "ZENworks
Configuration Management 11.2.2 - update information and list of fixes"
which can be found at https://support.microfocus.com/kb/doc.php?id=7010757
Cause
From Citrix: "As part of the template PVD preparation (which is what is occurring as the
inventory is being created), we create a folder structure in the PVD VHD
(mounted as V:) to match the base image. As we attempted to process the folder
in question, \Windows\system32\drivers{4bb8218c-aebf-4113-882f-b10ae15c8}, the
system denied us access (error 5 = 'access denied')."