Special character in organization name results in profiles failing to install

  • Document ID:7011697
  • Creation Date:25-Jan-2013
  • Modified Date:20-Mar-2013
    • Micro Focus Products:
      Mobile Management (ZENworks Mobile Management)

Environment

Novell ZENworks Mobile Management 2.6.1

Situation

Devices do not receive email.

Devices do only receive the MDM but no other profile.

An error message invalid profile keeps getting logged.


Resolution

A fix for this issue is included in ZENworks Mobile Management 2.7, see the Server Release Notes in online documentation for more information on this version.

Workaround:
Rename the organization to not include special characters.

Cause

ZMM has been configured to include a special character like ä in the organization name.