Inventory report numbers differ between reports

  • Document ID:7011678
  • Creation Date:22-Jan-2013
  • Modified Date:22-Jan-2013
    • Micro Focus Products:
      ZENworks Asset Management
      ZENworks Configuration Management

Environment

Novell ZENworks Configuration Management 11.1
Novell ZENworks Asset Management 11.1

Situation

When running a report for the total number of machines with certail software products, the total number of devices from custom reports differ from the total number of devices in the pre-configured reports.

Resolution

This is fixed in version 11.2.2 - see KB 7010757 "ZENworks Configuration Management 11.2.2 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010757

Cause

Some of the pre-configured reports had extra criteria that included CPU than the custom reports were using.  The pre-configured reports were changed to make them more accurate.