Environment
Novell GroupWise 8
Novell GroupWise 2012
Situation
Unable to see Personal Address Books in GroupWise Client | Address Book
File | New Book is greyed out in GroupWise Client | Address Book
GWCheck unable to fix the issue
Resolution
Open a Service Request with Novell Technical Services and send the user database, wphost.db and ngwguard.db to Novell Technical Services