Environment
Novell ZENworks Configuration Management 10.3
Novell ZENworks Configuration Management 11.1Novell ZENworks Configuration Management 11.2
Novell ZENworks Patch Management
Novell ZENworks Configuration Management 11.2 Imaging
Situation
The Discover Applicable Update content and other Patch Management
content was not be replicated to other Primary ZCM servers nor
satellites on a consistent basis. It was verified that the
Discover Applicable Update bundle content was in fact on the ZCM/ZPM server's content directory, but not on the other primary server
/ satellite server.
The issue was seen, once or twice in a week randomly since the restart of the ZENworks loader service.
In another situation with many devices booting into PXE, PXE boot started failing every morning
The issue was seen, once or twice in a week randomly since the restart of the ZENworks loader service.
In another situation with many devices booting into PXE, PXE boot started failing every morning
Resolution
This is fixed in version 11.2.2 - see KB 7010757 "ZENworks
Configuration Management 11.2.2 - update information and list of
fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010757
Cause
The cause is excessive memory consumption by zenloader process
while processing inventory scan reports.
Additional Information
Errors seen in logs
[DEBUG] [3/22/12 9:51:35 AM] []
[ImportContent] [] [java.lang.OutOfMemoryError:
Java heap space
at
SevenZip.Compression.LZ.BinTree.Create(BinTree.java:95)
at
SevenZip.Compression.LZMA.Encoder.Create(Encoder.java:377)
at
SevenZip.Compression.LZMA.Encoder.SetStreams(Encoder.java:1254)
at
SevenZip.Compression.LZMA.Encoder.Code(Encoder.java:1279)
at
com.novell.zenworks.content.ZenLzma.encodeOneFile(ZenLzma.java:127)
at
com.novell.zenworks.content.ZenLzma.encode(ZenLzma.java:106)
at
com.novell.zenworks.content.ZenLzma.encodeWithDataDigest(ZenLzma.java:53)
at
com.novell.zenworks.content.ContentFileUtil.zipFiles(ContentFileUtil.java:784)
at
com.novell.zenworks.content.ContentFileUtil.createEncryptedContentFile(ContentFileUtil.java:712)
at
com.novell.zenworks.content.ContentFileUtil.createContentFile(ContentFileUtil.java:453)
at
com.novell.zenworks.content.ContentFileUtil.createContentFile(ContentFileUtil.java:416)
at
com.novell.zenworks.content.ImportContent.importContent(ImportContent.java:711)
at
com.novell.zenworks.content.ImportContent.run(ImportContent.java:1028)
at
java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:651)
at
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:676)
at
java.lang.Thread.run(Thread.java:595)
] [] []
[DEBUG] [6/4/12 7:42:15 PM] []
[Loader.PatchAnalyzeReportingService] []
[doProcFiles Error:
java.lang.OutOfMemoryError: Java heap space] [] []
[DEBUG] [6/4/12 7:42:15 PM] []
[Loader.RemoteEventModule] []
[java.net.SocketException: Software
caused connection abort: socket write error
at
java.net.SocketOutputStream.socketWrite0(Native
Method)
at
java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:92)
at
java.net.SocketOutputStream.write(SocketOutputStream.java:115)
at
java.io.DataOutputStream.writeInt(DataOutputStream.java:181)
at
com.novell.zenworks.loader.modules.remoteevent.ZENLoaderRemoteEventModule.run(ZENLoaderRemoteEventModule.java:164)
at
com.novell.zenworks.loader.ZENModuleThread.run(ZENModuleThread.java:111)
] [] []