Random crash after upgrading to ZCM 11.2.2

  • 7011489
  • 12-Dec-2012
  • 12-Dec-2012

Environment

Novell ZENworks Configuration Management 11.2.2
Novell ZENworks Endpoint Security Management 11.2.2

Situation

BSOD (Blue Screen Of Death)  in module ZESFSFD.SYS.

Agent self defense is enabled and/or an Application Control policy is in effect.

Problem is seen when memory-intensive applications are being run, such as a scan for Symantec or Vormetric, particularly on machines that have a small amount of physical memory.

Resolution

A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=QA0w58MMJWo~ as "ZCM 11.2.2 Monthly Update 1 - see TID 7010464". This update should only be applied if the symptoms above are being experienced, and are causing problems. Please report any problems encountered when using this Patch, by using the feedback link on this TID.

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