Unable to download attachments on Windows 8 Tablet Devices

  • Document ID:7011481
  • Creation Date:10-Dec-2012
  • Modified Date:10-Dec-2013
    • Micro Focus Products:
      GroupWise
      GroupWise Mobility Service

Environment

Novell Data Synchronizer Mobility Pack
Novell GroupWise 8
Novell GroupWise 2012

Situation

Unable to download attachments on Windows 8 Tablet Devices
Unable to view attachments on Windows 8 Tablet Devices

Resolution

This is a Device/OS issue. Please upgrade the Mail App on the Device and it should start working