Unsupported Certificate key length stops ZMM from functioning properly

  • 7011434
  • 28-Nov-2012
  • 28-Nov-2012


Novell ZENworks Configuration Management 11.2
Novell ZENworks Mobile Management 2.x


ZMM stops functioning properly, all connectivity to mobile devices stopped working. Additionally,
this could affect login to the user portal on the server.


The default Novell Datasync installation creates a 512-bit key. That means that anyone that uses the default Datasync SSL setup on their Datasync server, and applies the MS patch which limits lower key lengths, will hit this issue. Most customers purchase a commercial cert for Datasync, which is 2048-bit, so this would only be seen if using internal Datasync default Certs.