ZCM 11.2.2 ZENworks Agent registration hangs

  • 7011429
  • 28-Nov-2012
  • 06-Dec-2012

Environment

Novell ZENworks Configuration Management 11.2.2
Novell ZENworks Configuration Management 11.2.2 Installation - Agent
Novell ZENworks Configuration Management 11.2.2 Registration

Situation

ZCM 11.2.2:
  • When the ENGL imaging toolkit is used, then the ZENworks Agent registration hangs and never finishes. The hang occurs during Phase 2 of the ENGL process
  • Using zac reg, the process hangs

Resolution

A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=QA0w58MMJWo~ as "ZCM 11.2.2 Monthly Update 1 - see TID 7010464". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.