"Universe not found" error when running or creating reports after 11.2.2 Upgrade

  • 7011400
  • 20-Nov-2012
  • 20-Nov-2012

Environment

Novell ZENworks Configuration Management 11.2 Business Objects Reporting

Situation

This error has been seen under the following set of circumstances:

Running existing reports
Creating new reports
Seen after upgrading from ZENworks 11.2.1 to 11.2.2

ERROR:

U​n​i​v​e​r​s​e​ ​n​o​t​ ​f​o​u​n​d​.​ ​S​e​e​ ​y​o​u​r​ ​B​u​s​i​n​e​s​s​ ​O​b​j​e​c​t​s​ ​a​d​m​i​n​i​s​t​r​a​t​o​r​.​ ​(​E​r​r​o​r​:​ ​W​I​S​ ​0​0​5​0​1​)

Resolution

Run the following command on the ZENworks Reporting Server:

novell-zenworks-configure -c UpdateBOE