Satellite server randomly not serving content during a system-update

  • 7011393
  • 19-Nov-2012
  • 06-Dec-2012

Environment

Novell ZENworks Configuration Management 11.2 System Update
Novell ZENworks Configuration Management 11.2 Content

Situation

Satellite server on Linux is randomly not serving content during a system-update.

The log file zmd-messages.log on the Linux satellite server  is showing the following information:

[Debug] [11/04/2012 09:58:29.438] [] [3428] [ZenworksAgent] [36,142][JavaDBUtil] [Retrieved Connection in 0ms] [] []

[Debug] [11/04/2012 09:58:32.491] [] [3428] [ZenworksAgent] [36,142] [CDP] [LookupCachedContent returned null for c6529125051131e676272336c14fba50] [] []

[Debug] [11/04/2012 09:58:32.491] [] [3428] [ZenworksAgent] [36,142] [CDP] [/var/opt/novell/zenworks/content-repo/content/c6/c6529125051131e676272336c14fba50.zc' which does not exist.  Trying alternate...] [] []

[Debug] [11/04/2012 09:58:32.491] [] [3428] [ZenworksAgent] [36,142] [CDP] [Could not find a path for content id: c6529125051131e676272336c14fba50] [] []

[Debug] [11/04/2012 09:58:32.491] [] [3428] [ZenworksAgent] [36,142] [CDP] [Received HEAD request for package that isn't in repository] [] []

[Debug] [11/04/2012 09:58:32.491] [] [3428] [ZenworksAgent] [36,142] [CDPWebCalls] [Invoking updateCDPSyncStateBatch] [] []

Resolution

A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=QA0w58MMJWo~ as "ZCM 11.2.2 Monthly Update 1 - see TID 7010464". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.

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