GWIA will not send/receive mail with SMTP SSL setting set to REQUIRED

  • 7011284
  • 30-Oct-2012
  • 30-Oct-2012

Environment

Novell GroupWise 8 Support Pack 3 Hot Patch 1

Situation

After upgrading multiple GWIA's from 802HP3 to 803HP1, could not send or receive mail from any of the GWIA's until the SMTP SSL setting  was changed from "Required" to "Enabled."

With the setting set to "Enabled" it was noticed that the SMTP sessions were being upgraded to a secure connection for all of the inbound and outbound email. Changing the setting back to "Required" will cause all communications to fail.

If the GWIA code is rolled back to 802HP3 with SMTP SSL setting still set to "Required", mail flows normally through the GWIA.

Resolution

Reported to engineering.