IIQ console 'export filename.xml Identity' operation causes OOM with a large number of identities

  • 7011131
  • 12-Apr-2011
  • 27-Mar-2013

Resolution

When using the iiq console 'export filename.xml Identity' operation to export all of the identity data, may cause an out of memory exception with a large number of identities (i.e. >66K). 

To avoid this, one can increase the console's JVM memory by editing the JAVA_OPTS properties in iiq.sh or iiq.bat file and changing the -Xmx and -Xms parameters.  By default the console runs with 128MB JVM heap size; increasing it up to something between 512M or 1G should provide plenty of memory for the export.

Feedback service temporarily unavailable. For content questions or problems, please contact Support.