Update designer gives Update Failed Eclipse error if old version of designer had been installed

  • 7010998
  • 24-Oct-2012
  • 24-Oct-2012


NetIQ Designer
NetIQ Identity Manager


Trying to update designer gives error Update Failed Reason: org.eclipse.core.runtime.CoreException: Cannot install featurecom.novell.idm.feature.patch


Uninstall Designer (which did not clean out all the files) then manually remove the .eclipse directory and the C:\Program
Files (x86)\Novell\Designer directory.  Then reinstall designer and the check for updates now works.


Prior versions of Designer installed the eclipse files in a .eclipse directory.
Installing a new version of designer on top of that does not clear out the old
directory before laying down the new one.