Management Server is not listening on TCP port 9001 for UNIX/Linux systems

  • Document ID:7010992
  • Creation Date:24-Oct-2012
  • Modified Date:24-Oct-2012
    • Micro Focus Products:
      AppManager

Environment

  • NetIQ AppManager 6.x
  • NetIQ AppManager 7.x
  • NetIQ AppManager 8.x
  • NetIQ AppManager for UNIX 6.5
  • NetIQ AppManager for UNIX 7.x
  • NetIQ UNIX Agent 7.1

Situation

The management servers aren't listening on port 9001 for incoming UNIX connections even though the "NetIQ AppManager Management Service" is running.

Resolution

Follow the steps below to enable UNIX support on the Management Server post-installation:
  1. Start -> Run -> regedit
  2. HKEY_LOCAL_MACHINE -> SOFTWARE -> NetIQ -> AppManager -> 4.0 -> NetIQms
  3. Right click "Unix Port", modify
  4. Choose Decimal
  5. Change 0 to 9001
  6. Choose OK
  7. Start -> Run -> services.msc
  8. Find the "NetIQ AppManager Management Service" and restart it.

Cause

This management server did not have UNIX support enabled at installation.