'The value supplied cannot be converted to REAL' exception while editing device inventory

  • 7010971
  • 19-Oct-2012
  • 12-Nov-2012

Environment

Novell ZENworks Configuration Management 11.2 Inventory

Situation

When clicking on Edit for Device Inventory, ZCC throws the following error:

The data you requested is not available.
Details: The value supplied cannot be converted to REAL.


This seems to happen only on newly registered devices. Any device registered or installed after the Admin Defined Fields shows this issue.

Resolution

This is fixed in version 11.2.2 - see KB 7010757 "ZENworks Configuration Management 11.2.2 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010757

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