After installing ZCM 11 agent on a windows 7 workstation, system restore fails

  • 7010877
  • 04-Oct-2012
  • 07-Oct-2013


Novell ZENworks Configuration Management 11.2


System restore could not access a file. This is probably because an anti-virus program is running on the computer. Temporarily disable your anti-virus program and retry system restore.
An unspecified error occurred during system restore (0X007005)
You can try system restore again and choose a different restore point.
If you continue to see this error, you can try an advanced recovery method. "


This is fixed in version 11.2.2 - see KB 7010757 "ZENworks Configuration Management 11.2.2 - update information and list of fixes" which can be found at  In 11.2.2 and later, this folder is now placed on the root of home drive.
Disable Agent Self Defense.  Exclude this folder from system restore: