Environment
Novell ZENworks Configuration Management 11.2
Situation
Admin users unable to access reports, even though user has rights in ZCC to access a specific report. Also, some users are not able to view the folders in the infoview, although the user has access specified to that particular folder in ZCC.
Resolution
This can be fixed in 11.2.1 with the introduction of a new zman command:
report-users-sync: Synchronizes ZENworks Reporting Server Users and their Rights with ZENWorks.
Cause
BOE server might be down when the rights are modified. So user rights are not reflected in BOE server.