Rights/Roles on sub-folders lost and admins unable to view reports

  • 7010871
  • 04-Oct-2012
  • 04-Oct-2012

Environment

Novell ZENworks Configuration Management 11.2

Situation

Admin users unable to access reports, even though user has rights in ZCC to access a specific report. Also, some users are not able to view the folders in the infoview, although the user has access specified to that particular folder in ZCC.

Resolution

This can be fixed in 11.2.1 with the introduction of a new zman command:
 
report-users-sync: Synchronizes ZENworks Reporting Server Users and their Rights with ZENWorks.

Cause

BOE server might be down when the rights are modified.  So user rights are not reflected in BOE server.