Unable to add phone numbers with a dot separator to asset managment contracts contacts

  • 7010835
  • 26-Sep-2012
  • 05-Dec-2012

Environment

Novell ZENworks Asset Management 11.1
Novell ZENworks Asset Management 11.2

Situation

In ZAM 11.1 or later, when creating contracts and adding contact information a dot separator used in a phone number will cause an error when saving the contract information.

Error:
The wizard cannot continue for the following reason(s):
Phone Number is not valid



Resolution

This is fixed in version 11.2.2 - see KB 7010757 "ZENworks Configuration Management 11.2.2 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010757

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