Access Gateway Service sends an empty header for public resource resulting in 500 internal server error

  • 7010793
  • 18-Sep-2012
  • 30-Nov-2012


Novell Access Manager 3.1 Access Gateway Service
Novell Access Manager 3.1.4 Access Gateway Service


Customer had an application which had a public resource and a protected resource configured.
Both resources use an identity injection policy.
Now, users get a HTTP 500 Internal Server Error when accessing the public resource (before authentication), as the MAG sends an empty header.
When the empty header is received on the application side it returns an 500 internal error.


This issue has been reported and fixed by engineering and the fix will ship with next Support Pack or Interim Release.
If you encounter this exact same issue you can get into contact with NTS or provide a tid feedback to get the engineering build.

Additional Information

There was no option to stop Access Manager from sending the empty header in this specific scenario.
A new advanced option has been created that allow you to stop empty headers from being send.