Environment
Novell ZENworks Configuration Management 11.2 Policies
Situation
Different LPR printers are hosted with different print queues on
the same print server and with the same IP address
2 print policies have been created, pointing to the same IP address but different print queues and have been assigned to a device
The ZCM agent creates only one printer port with the name zenworks_<IP address of printer server> which can only point to one of the print queues
2 print policies have been created, pointing to the same IP address but different print queues and have been assigned to a device
The ZCM agent creates only one printer port with the name zenworks_<IP address of printer server> which can only point to one of the print queues
Resolution
A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=IgZYy5N-x14~ as "ZCM 11.2.2 Monthly Update 2 - see TID 7011483". This update should only be applied if the symptoms above are being experienced, and are causing problems.
Please report any problems encountered when using this Patch, by using the feedback link on this TID.