IDM 4 installation (Error -708), an invalid response was received.

  • 7010707
  • 29-Aug-2012
  • 29-Aug-2012

Environment

NetIQ Identity Manager
SUSE Linux Enterprise Server 11 Service Pack 1
NetIQ eDirectory

Situation

On a SLES server with standalone eDirectory already installed and configured, after installing IDM 4.0.2 without using the Integrated Installer the following error was returned when attempts were made in iManager to assign a driver to the new server.

"com.novell.admin.common.exceptions.UniqueSPIException: (Error -708) An invalid response was received."

Resolution

The IDM 4 Integrated Installer restarts the eDirectory service as part of the IDM installation process.  When not using the Integrated Installer, it is necessary to manually restart the eDirectory service using "rcndsd restart" or "/etc/init.d/ndsd restart" once the IDM installation procedure has successfully completed.

Cause

The 'vrdim' module associated with IDM within eDirectory loads when eDirectory starts if the engine is present on the system and the DriverSet is associated with the NCP Server object.  Without manually loading this module or restarting eDirectory the functionality provided by this module is not present and actions requiring this functionality cannot take place.

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