Mobility Installation/Configuration stuck at "Configuring and extending database"

  • 7010693
  • 27-Aug-2012
  • 10-Dec-2013

Environment

Novell Data Synchronizer Mobility Pack 1.2.4
SUSE Linux Enterprise Server 11

Situation

Mobility Installation/Configuration stuck at "Configuring and extending database"
New install of Mobility Pack 1.2.4 stuck at "Configuring and extending database"
Mobility Installation/Configuration hangs

Resolution

Correction Actions

  1. Kill the Configuration Process
  2. Upgrade to the latest Postgres RPMs using Online Update
  3. Launch a Terminal Session and type /opt/novell/datasync/uninstall.sh
  4. Once mobility is uninstalled, reinstall mobility again using the normal process
Workaround Steps
  1. Launch a Terminal Session
  2. Type "rpm -qa | grep postgres" and press Enter
  3. If the Postgres Version listed is 8.3.20.x, then follow the sub-steps listed below. If the Postgres Version listed is 9.1.5.x, go to Step 4
    • Browse to /opt/novell/datasync/syncengine/connectors/mobility/cli.
    • Edit postgres_setup_1.sh.
    • Search for the following line
      echo `/etc/init.d/postgresql start`
    • Change it to the following
      /etc/init.d/postgresql start
    • Save the file
    • Abort the Mobility Pack Installation. If the Abort button does not work, please close the window and click Force Quit
    • Type "rcpostgresql stop" and press Enter
    • Type "killall -9 python" and press Enter
    • Type "yast2 datasync" and press Enter
    • Proceed with the configuration of Mobility and it should complete
  4. If the Postgres Version listed there is 9.1.5.x, then follow the sub-steps listed below:
    • Launch a Terminal Session and type
      /opt/novell/datasync/uninstall.sh
    • Once Mobility is uninstalled, launch YaST2 and click Add-On Products
    • Click Add
    • Specify the Media Type and click Next. Fill in the Path to tvhe ISO if Local ISO Image was selected
    • Click Next
    • Click "Yes, I Agree to the License Agreement" and click Next
    • It should give a page to Accept the Patterns.Click the Search Tab
    • Search for postgres
    • Uncheck anythin that starts with postgres91 and make sure to put a check mark on postgresql, postgresql-init, postgresql-server and psqlODBC, libpq5 and click Accept
    • Click Continue on the Automatic Changes screen
    • Proceed normally with the Installation and Configuration

Feedback service temporarily unavailable. For content questions or problems, please contact Support.