Cannot remote control using DNS after upgrading to ZCM 11.2

  • 7010691
  • 27-Aug-2012
  • 21-Dec-2012

Environment

Novell ZENworks Configuration Management 11.2

Situation

When attempting to Remote Control a device using the DNS name, the following Error is displayed. "Unable to contact the device by using the DNS name."

Resolution

This is fixed in version 11.2.2 - see KB 7010757 "ZENworks Configuration Management 11.2.2 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010757

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