Can't download autosync package

  • 7010655
  • 21-Aug-2012
  • 28-Dec-2012

Environment

NetIQ Secure Configuration Manager 5.8.2
NetIQ Secure Configuration Manager 5.8.1
NetIQ Secure Configuration Manager 5.8

Situation

Error: javax.net.ssl.SSLHandshakeException: Received fatal alert: certificate_expired in core log when trying to run Autosync.  Autosync just hangs and never completes.

Resolution

Download and apply hotfix 7010655 from www.Netiq.com
 

This hotfix updates the certificate file that Secure Configuration Manager Core Services uses to authenticate the credentials of the console computer during communication.  You must install this hotfix on all console computers that you use to download content from the AutoSync server. If you do not apply this hotfix, the console cannot communicate properly with Core Services.

Cause

The certificate that is in \Program Files\NetIQ\Secure Configuration Manager\VSOC\vssca.pem has expired

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