Environment
Novell ZENworks Configuration Management 11.2 Imaging
Novell ZENworks Desktop Management 7.1 Management Agent
Novell ZENworks Desktop Management 7.1 Management Agent
Situation
ZDM managed devices are equipped with ZCM inventory only
agent
When such a device boots up into ZCM imaging and a matching hardware rule is found, the device gets imaged.
From prebootlookup.log file:
"...
[7/16/12 2:00:50 PM] [PWLS.dP] Request received: GetPrebootPBIName
[7/16/12 2:00:50 PM] [PWLS.hGPPN] Confirming as Dummy Device
[7/16/12 2:00:50 PM] [gPPBI] Ignore Device Reconcile flag has been set to false in config.xml
[7/16/12 2:00:50 PM] [gPPBI] Ignore Device Reconcile flag in not set.Hence checking for Workstation object with matching MAC/Serial number
[7/16/12 2:00:50 PM] [gPPBI] Got Device UID based on MAC from Dummy Workstation: 34cb22119312c74ca4cc06c6550c7307
[7/16/12 2:00:50 PM] [I:gWTD]
[7/16/12 2:00:50 PM] [I:gWTD] workType: WORK_TYPE_APPLY_FROM_HARDWARE_RULES
[7/16/12 2:00:50 PM] [I:gWTDbH]
[7/16/12 2:00:50 PM] [I:gWTDbH] id: 34cb22119312c74ca4cc06c6550c7307
[7/16/12 2:00:50 PM] [I:gSWTD]
[7/16/12 2:00:50 PM] [I:gSWTD] Performing Rule Based Imaging for Normal Device with PublishedUID of Bundle:4705f7ff77b4da4beb8a017f4c9e98b9
..."
When such a device boots up into ZCM imaging and a matching hardware rule is found, the device gets imaged.
From prebootlookup.log file:
"...
[7/16/12 2:00:50 PM] [PWLS.dP] Request received: GetPrebootPBIName
[7/16/12 2:00:50 PM] [PWLS.hGPPN] Confirming as Dummy Device
[7/16/12 2:00:50 PM] [gPPBI] Ignore Device Reconcile flag has been set to false in config.xml
[7/16/12 2:00:50 PM] [gPPBI] Ignore Device Reconcile flag in not set.Hence checking for Workstation object with matching MAC/Serial number
[7/16/12 2:00:50 PM] [gPPBI] Got Device UID based on MAC from Dummy Workstation: 34cb22119312c74ca4cc06c6550c7307
[7/16/12 2:00:50 PM] [I:gWTD]
[7/16/12 2:00:50 PM] [I:gWTD] workType: WORK_TYPE_APPLY_FROM_HARDWARE_RULES
[7/16/12 2:00:50 PM] [I:gWTDbH]
[7/16/12 2:00:50 PM] [I:gWTDbH] id: 34cb22119312c74ca4cc06c6550c7307
[7/16/12 2:00:50 PM] [I:gSWTD]
[7/16/12 2:00:50 PM] [I:gSWTD] Performing Rule Based Imaging for Normal Device with PublishedUID of Bundle:4705f7ff77b4da4beb8a017f4c9e98b9
..."
Resolution
A fix for this issue is intended to be included in a future update to
the product: however, in the interim, Novell has made a Patch available
for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=zKIz21tONFg~
as "ZCM 11.2.1 Monthly Update 2 - see TID 7010729". This update should
only be applied if the symptoms above are being experienced, and are
causing problems.Please report any problems encountered when using this
Patch, by using the feedback link on this TID.
Cause
The root cause for this issue is that inventory only devices are
treated as dummy devices for imaging in this case.
Additional Information
With ZCM 11.2 support of dummy device was introduced into ZCM imaging.
When a dummy device is prepared in the zone and the device (matching the details as configured in the dummy device) boots into
ZCM imaging while it is not registered with the ZCM agent, by
design the device gets imaged if a matching hardware imaging rule
is found.
Registering the device with the ZCM agent turns the dummy device into a normal device object.
More information about the dummy device concept is available at Section 9.5, Reconciling Devices with Dummy Device Objects During Registration in online documentation.
Registering the device with the ZCM agent turns the dummy device into a normal device object.
More information about the dummy device concept is available at Section 9.5, Reconciling Devices with Dummy Device Objects During Registration in online documentation.