SyncEngine fails to start

Document ID:7010611
Creation Date:13-Aug-2012
Modified Date:10-Dec-2013
- Micro Focus Products:
  GroupWise
  GroupWise Mobility Service

Environment

Novell Data Synchronizer Mobility Pack

Situation

/var/log/datasync/syncengine/engine.log running diagnostic/verbose shows the following error:
psql: FATAL: password authentication failed for user "datasync_user"

Resolution

Verify database passwords are correct:

    From a terminal window:
    edit /etc/datasync/configengine/engines/default/pipelines/pipeline1/connectors/mobility/connector.xml
    Find the database section and verify the password:
    <dbhost>localhost</dbhost>
    <dbtype>postgresql</dbtype>
    <dbname>mobility</dbname>
    <dbuser>datasync_user</dbuser>
    <dbport>5432</dbport>
    <dbpass>password</dbpass>
    From a terminal window: edit /etc/datasync/configengine/configengine.xml
    Find the database section, and verify the password:
    <database>
          <hostname>localhost</hostname>
          <port>5432</port>
          <type>postgresql</type>
          <db>datasync</db>
          <username>datasync_user</username>
          <password>datasync</password>
    </database>

Configure postgresql:

From a terminal window: edit /var/lib/pgsql/data/pg_hba.conf and append the following:

local all postgres ident rootaspg
local all all ident sameuser
host all all 127.0.0.1/32 md5
host all all ::1/128 md5
Edit /var/lib/pgsql/data/pg_ident.conf and append the following:

rootaspg root postgres
rootaspg root datasync_user
rootaspg postgres postgres
From a terminal window: type rcpostgresql restart and press Enter.
From a terminal window: type sudo -u postgres psql postgres and press Enter.
Type ALTER User datasync_user PASSWORD '<password from above>';
Type \q and press Enter.
Restart DataSync services. Type rcdatasync restart and press Enter.
Remove what was appended from steps 1 and 2.
Type rcpostgresql restart and press Enter.