Embedded CASA server stopped logging since 11.2.1 system update

  • Document ID:7010594
  • Creation Date:09-Aug-2012
  • Modified Date:25-Oct-2013
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks Configuration Management 11.2

Situation

Since 11.2.1 update, the embedded (port 443) CASA server service no longer logs.
ats.log and ats.trace log files stopped writing

Resolution

To enable logging on the CASA service, make a backup and then modify the log4j.properties file at %ZENWORKS_HOME%\share\tomcat\conf or /opt/novell/zenworks/share/tomcat/conf.
 
Add the full path name to the following entries:
 
log4j.appender.ATSAppender.File
 
and
 
log4j.appender.TraceAppender.File
 
Example after change:
 
Linux:
 
log4j.appender.ATSAppender.File=/var/opt/novell/log/zenworks/ats.log
 
and
 
log4j.appender.TraceAppender.File=/var/opt/novell/log/zenworks/ats.trace
 
Windows:
 
log4j.appender.ATSAppender.File=C:\\Program Files (x86)\\Novell\\ZENworks\\logs\\ats.log
 
and
 
log4j.appender.TraceAppender.File=C:\\Program Files (x86)\\Novell\\ZENworks\\logs\\ats.trace
 
Restart the ZENworks services with novell-zenworks-configure -c Start
 
 
 
 
 

Status

Reported to Engineering