Environment
Novell ZENworks Configuration Management 11.2
Situation
Since 11.2.1 update, the embedded (port 443) CASA server service no longer logs.
ats.log and ats.trace log files stopped writing
ats.log and ats.trace log files stopped writing
Resolution
To enable logging on the CASA service, make a backup and then modify the log4j.properties file at %ZENWORKS_HOME%\share\tomcat\conf or /opt/novell/zenworks/share/tomcat/conf.
Add the full path name to the following entries:
log4j.appender.ATSAppender.File
and
log4j.appender.TraceAppender.File
Example after change:
Linux:
log4j.appender.ATSAppender.File=/var/opt/novell/log/zenworks/ats.log
and
log4j.appender.TraceAppender.File=/var/opt/novell/log/zenworks/ats.trace
Windows:
log4j.appender.ATSAppender.File=C:\\Program Files (x86)\\Novell\\ZENworks\\logs\\ats.log
and
log4j.appender.TraceAppender.File=C:\\Program Files (x86)\\Novell\\ZENworks\\logs\\ats.trace
Restart the ZENworks services with novell-zenworks-configure -c Start