Users from some Post Offices not able to receive mails on devices

  • 7010572
  • 03-Aug-2012
  • 10-Dec-2013

Environment

Product:
Novell Data Synchronizer Mobility Pack 
 
Configuration:
Mobility server configured with Proxy

Situation

Editing the user from the GroupWise connector of the DataSync WebAdmin does not show the address books.
The following errors found in the /var/log/datasync/connectors/default.pipeline1.groupwise-AppInterface.log:
ERROR: Failure parsing soap response.  Response string: None; Exception: <urlopen error Tunnel connection failed: 403 Target service not allowed>
ERROR: Could not redirect user! Error: 'NoneType' object has no attribute 'soapAddr'
ERROR: Could not redirect user!
ERROR: getUser: No user found by that name (userID) in user cache...

Resolution

Follow the steps in the TID listed below: