Not able to add users of a remote post office to Data Synchroniser

  • 7010534
  • 30-Jul-2012
  • 10-Dec-2013


Novell Data Synchronizer Mobility Pack 1.2.3

Novell GroupWise 8 Support Pack 2 Hot Patch 3


Configuration :
GroupWise system having multiple post offices spread across LAN and WAN.
Users under post offices connected using a WAN connection are not getting added to Data Synchroniser.
Getting error "User Id not found" in groupwise.log.


1) Launch ConsoleOne.
2) Select GroupWise System.
3) Click on Tools / GroupWise System Operations / Trusted Applications.
4) Select the Trusted Application created for Data Synchroniser / Edit / Remove IP Address configured under TCP/IP Address.
5) Click Ok. Then close.
6) Wait for sometime for the settings to synchronise.
7) Now add the users of the remote post office to Data Sychroniser.