Time from user login to available bundle icons is taking longer

  • 7010517
  • 25-Jul-2012
  • 08-Jan-2013

Environment

Novell ZENworks Configuration Management 11.2.1

Situation

Device or user has assigned a substantial amount of bundles having quite some content

Time from user entering his credentials to bundle icons getting available is taking longer. It has been seen to increase from 30 seconds to 3 minutes.

ZCM agent is not following the random time to wait device refresh setting but connects to configured/available services on initial refresh

Resolution

A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=IgZYy5N-x14~ as "ZCM 11.2.2 Monthly Update 2 - see TID 7011483". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.

Workaround:
Disable ZENMemoryCache functionality with the following registry value:
HKLM\Software\Novell\ZCM\EnableZENMemoryKeyCache (REG_SZ): false

More information about ZCM Agent related registry key settings is available in online documentation

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