Environment
Novell ZENworks Configuration Management 11.1
Situation
ERROR (from loader-messages.log)
(7/13/2012 1:18:19 PM): [DEBUG] [6/11/12 12:00:07 AM] [] [Loader.Admin User
Group Update Admins Handler] [] [java.lang.NullPointerException
at
com.novell.zenworks.loader.modules.queue.handlers.AdminUserGroupCreateAdminsHandler.updateAdmins(AdminUserGroupCreateAdminsHandler.java:173)
at
com.novell.zenworks.loader.modules.queue.handlers.AdminUserGroupCreateAdminsHandler.processAction(AdminUserGroupCreateAdminsHandler.java:124)
Group Update Admins Handler] [] [java.lang.NullPointerException
at
com.novell.zenworks.loader.modules.queue.handlers.AdminUserGroupCreateAdminsHandler.updateAdmins(AdminUserGroupCreateAdminsHandler.java:173)
at
com.novell.zenworks.loader.modules.queue.handlers.AdminUserGroupCreateAdminsHandler.processAction(AdminUserGroupCreateAdminsHandler.java:124)
Resolution
This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support
Cause
If any group used for Administrator group creation has no members, this error would occur.