Reply rule is using a different signature then when replying on mail from client

  • 7010458
  • 16-Jul-2012
  • 20-Aug-2012

Environment

Novell GroupWise 8
Novell GroupWise 2012

Situation

The user is mainly using Xplat client (mac or linux).
The user recently changed the signature in the xplat client
A rule-generated reply mail is having a different signature then the a normal reply
A rule-generated forward mail is having a different signature then the a normal forward
The user has set that a signature should always be added when sending a mail.

Resolution

This is working a designed.

To resolve the issue, the user needs to start a GroupWise 8 or GroupWise 2012 windows client. Then remove all signatures and create a new signature with the name: Novell GroupWise. This signature should contain the same information as the signature in the XPlat client.

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