ZCM 11.2 Authentication breaks when Citrix VDA is installed

  • 7010450
  • 13-Jul-2012
  • 09-Aug-2012

Environment

Novell ZENworks Configuration Management 11.2 Authentication
Microsoft Windows 7

Situation

Installation of Citrix VDA on Windows 7 workstation breaks passthrough authentication on the ZENworks agent.

Workstation passthrough authentication working fine, until Citrix XenDesktop introduced into the
environment. After install of the Citrix VDA, passthrough authentication fails and logging on as a local account, or a domain account prompts the user to authenticate to the Zone.

Resolution

A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=t9vbJXG-P0g~ as "ZCM 11.2.1 Monthly Update 1 - see TID 7010464". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.

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