ZENworks agent login appears hours after the first login

  • 7010433
  • 10-Jul-2012
  • 19-Dec-2012

Environment

Novell ZENworks Configuration Management 11.2 Authentication

Situation

After updating to ZCM 11.2 users randomly get a ZENworks login prompt hours after a successful  login. 

zmd-messages.log reports a zenlogout occurred during a refresh.

Resolution

A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=zKIz21tONFg~ as "ZCM 11.2.1 Monthly Update 2 - see TID 7010729". This update should only be applied if the symptoms above are being experienced, and are causing problems.Please report any problems encountered when using this Patch, by using the feedback link on this TID.

Cause

registeruser returns error -34

Additional Information

To workaround the problem set the following registry key HKLM\\SOFTWARE\\Novell\\ZCM  create a string "DisableCasaTokenCaching" and set it to TRUE.

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