Users cannot login to ZCC if there is a space at the front or end of their password

  • Document ID:7010432
  • Creation Date:10-Jul-2012
  • Modified Date:10-Jul-2012
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks Configuration Management 10.2
eDir User Source

Situation

If a user has a space at the beginning or end of their password, they are unable to login to ZCC.  The user will get an error:
 
Your name or password is incorrect, please check spelling and try again

Resolution

This is fixed in version 10.3 - see KB 7005455 "ZENworks Configuration Management SP3 (10.3) - update information and list of fixes" which can be found at https://www.novell.com/support