Environment
Novell ZENworks Configuration Management 10.2
eDir User Source
Situation
If a user has a space at the beginning or end of their password, they are unable to login to ZCC. The user will get an error:
Your name or password is incorrect, please check spelling and try again
Resolution
This is fixed in version 10.3 - see KB 7005455 "ZENworks Configuration Management SP3 (10.3) - update information and list of fixes" which can be found at https://www.novell.com/support