Unable to access iManager 2.7

  • 7010408
  • 09-Jul-2012
  • 16-May-2013

Environment

Novell iManager 2.7

Situation

Unable to access iManager via a web browser

Resolution

Things to check when unable to access the iManager web page

- Confirmed that the Tomcat service is running. Try to restart the service.
For OES: /etc/init.d/novell-tomcat5 (start | stop | restart)
For SLES: /etc/init.d/tomcat5 (start | stop | restart)

- Check the log files in the /var/opt/novell/tomcat5/logs directory for an indication as to what may be wrong

- Confirm if the ports 8080 and 8443 are accessible and that the firewall has the ports open